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Whether it's a setup question, a store that isn't working, or something about your subscription — send us a note and a human will reply.
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Most questions are answered in the FAQ below, but we're always happy to hear from you directly.
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Before you write — these come up a lot
Sign up on this site and start your 7-day free trial. You'll get an API key immediately. Install the extension from the Chrome Web Store, paste your key into the extension settings, then open your grocery store's coupon page and press "Load Coupons".
It's on your dashboard from the moment you subscribe, and it stays there — sign in any time to copy it again. You can reveal or regenerate it from the dashboard at any time.
Three things account for almost every case: you're not signed in to your grocery store account, your subscription has lapsed, or you navigated away while the extension was running. Sign in to the store first, check your dashboard shows an active subscription, then press “Load Coupons” and leave the tab alone for about a minute.
Yes. The extension works by driving the store's own coupon page, so it needs that tab to stay open and in focus. Switching tabs or moving the mouse can interrupt it. It usually takes 30 seconds to a minute.
44 major US grocery and pharmacy chains, including Kroger, Safeway, Albertsons, Publix, CVS and Walgreens. The full list is on our Stores page, and we add new chains regularly.
Your key activates on 1 device at a time. You can move it whenever you like — reset your devices from the dashboard, then activate the new machine.
Yes. Cancel from your dashboard or the Cancel page — it takes two clicks, and you keep access until the end of the period you've already paid for. No cancellation fee.